Privacy Policy

Introduction

ExporTiktok ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Service.

Information We Collect

We collect several types of information from and about users of our Service:

Personal Information

When you register for an account, we collect your email address and name. This information is necessary to create and maintain your account, provide customer support, and communicate with you about our services.

Usage Data

We automatically collect certain information about your device and how you interact with our Service, including your IP address, browser type, operating system, access times, and pages viewed. This helps us improve our Service and user experience.

TikTok Data

When you use our Service to export comments from TikTok videos, we process the video URL you provide and the publicly available comments. We do not store this data longer than necessary to generate your export file.

How We Use Your Information

We use the information we collect for various purposes, including:

• Providing, operating, and maintaining our Service
• Processing and completing transactions
• Sending you technical notices, updates, and support messages
• Responding to your comments, questions, and requests
• Monitoring and analyzing usage patterns and trends
• Detecting, preventing, and addressing technical issues
• Improving our Service and developing new features

Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. TikTok video URLs and comment data are processed in real-time and are not stored on our servers after the export is complete. Account information is retained until you delete your account or request its removal.

Third-Party Services

We may use third-party service providers to help us operate our business and the Service or administer activities on our behalf, such as payment processing and analytics. These third parties have access to your information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• The right to access your personal information
• The right to correct inaccurate or incomplete information
• The right to request deletion of your personal information
• The right to restrict or object to processing of your information
• The right to data portability

To exercise these rights, please contact us at privacy@exporttok.com.

Children's Privacy

Our Service is not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at: